Flight Attendant - Crew Support

Plymouth Role Highlights

Key Information

• Project-based work with clear objectives.
• Position: Flight Attendant - Crew Support (Flexible/Contract, Plymouth)
• Salary: $55k-$75k/Year (approx. $31/Hour)
• Experience: Mid-Level.
• Core objectives involve your professional skills in Aviation Operations.
• Benefits: A competitive compensation package is offered.
• Status: New Plymouth listing (actively interviewing).
• Based in: Plymouth, MA (a key business district)
• Hiring Organization: UPS Airlines
• This Plymouth-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our UPS Airlines team in Plymouth, MA is growing.
• Benefit from working in Plymouth, a key hub for the Aviation Operations industry.

About UPS Airlines

Connecting the world requires a complex symphony of logistics, technology, and people. At UPS Airlines, our Flight Operations center is the heartbeat of our global network. We manage the schedules of thousands of pilots and flight crew members to ensure our planes depart on time, every time. We are a team that values precision, clear communication, and the ability to solve complex puzzles in real-time. Join us and help deliver what matters.

Job Summary

While not a flying position, the Flight Operations Scheduler is the critical support system for our "Flight Attendants of Cargo" (Loadmasters) and Pilots. In this role, you act as the ground-based attendant to the crew's needs. You are responsible for constructing, modifying, and maintaining the monthly schedules for our flight crew members in accordance with FAA regulations and union contracts. You ensure that every flight is legally staffed and that our crew members have the support they need while traveling the globe.

Detailed Responsibilities

• Schedule Optimization: Utilize advanced crew management software to build efficient flight pairings. You must balance the needs of the network with the quality of life for our crew members, ensuring adequate rest and legal compliance.
• Regulatory Compliance: Maintain a deep understanding of FAR 117 (Flight Time Duty Time) regulations. You will monitor crew legality in real-time, making adjustments for delays, weather diversions, or maintenance issues to prevent violations.
• Crisis Management: When weather hits or aircraft go mechanical, you are the problem solver. You will re-route crews, call in reserve pilots or loadmasters, and coordinate hotel and transport logistics for displaced crew members.
• Communication Hub: Serve as the primary point of contact for crew members regarding their schedules. You will answer questions, approve time-off requests, and provide concierge-level support to crew members facing logistical challenges downline.
• Logistics Coordination: Arrange commercial deadhead flights to position crew members to their aircraft. You ensure that our pilots and loadmasters get to where they need to be, safely and efficiently.

Why Work for UPS? (Benefits & Culture)

We take care of the people who take care of our planes:

• Stability: Work for a company with a history of stability and growth.
• Education Reimbursement: We pay for your degree through our Earn & Learn program.
• Healthcare: Comprehensive medical, dental, and vision plans.
• Travel Privileges: Access to interline travel benefits on other airlines.
• Career Ladder: Opportunities to advance into Dispatch, Flight Training, or Management.

Requirements

• Bachelor’s degree in Aviation Management or related field preferred.
• 2+ years of experience in airline crew scheduling or dispatch.
• Strong analytical skills and attention to detail.
• Ability to work shift work (nights, weekends, holidays) in a 24/7 operation.