Fleet Service Agent - Ramp Operations

Opportunity in Laguna Niguel

Position: Fleet Service Agent - Ramp Operations (Flexible/Contract, Laguna Niguel) Company: American Airlines Location: Laguna Niguel, CA Status: New Laguna Niguel listing (actively interviewing). Required Experience: Entry-Level.

Compensation: $18-$22/Hour (approx. $41.6k/Year) Benefits: A competitive compensation package is offered. Join our Laguna Niguel team for this flexible role.

Responsibilities

Apply your your professional skills skills at our Laguna Niguel location.

• This Laguna Niguel-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our American Airlines team in Laguna Niguel, CA is growing.
• Benefit from working in Laguna Niguel, a key hub for the Aviation Support industry.

About American Airlines

American Airlines is a leader in the global aviation industry, and our operation relies on the strength and precision of our ground teams. We are building a culture of excellence where every team member is valued for their contribution to our shared success. As we modernize our fleet and expand our network, we need dedicated individuals who are ready to work hard and keep our airline moving. Our Fleet Service team is the muscle behind our operation, ensuring that thousands of flights depart on schedule every day.

Job Summary

We are hiring Fleet Service Agents to work on the ramp. This is a physically demanding, outdoor role that is critical to the airline's success. You will be responsible for the safe and efficient handling of baggage, cargo, and mail, as well as the servicing of the aircraft while it is on the ground. You will work in all weather conditions—rain, snow, heat, or cold—alongside a team of professionals who pride themselves on safety and speed. This is a union-represented position offering stability and excellent benefits.

Detailed Responsibilities

• Baggage Handling: Load and unload passenger luggage, air cargo, and company mail from aircraft bins and baggage carts. This involves repetitive lifting of items weighing up to 70 lbs in confined spaces (aircraft bellies).
• Aircraft Marshaling: Use wands and hand signals to safely guide aircraft to and from the gate. You are the pilot's eyes on the ground, ensuring wing clearance and safe movement.
• Ramp Services: Operate specialized ground support equipment (GSE) including belt loaders, tugs, pushback tractors, and water/lavatory service trucks. You will position this equipment safely around high-value aircraft.
• De-Icing Operations: During winter operations, you may be trained to operate de-icing trucks to remove snow and ice from aircraft surfaces, a critical safety function.
• Mail & Cargo: Scan and track cargo shipments, ensuring that priority freight is loaded correctly and that dangerous goods are handled according to regulations.

Why American? (Benefits & Culture)

Join the American Airlines family and enjoy:

• Travel Privileges: Explore the world with unlimited standby travel.
• Job Security: This is a union position covered by the TWU-IAM Association, offering defined work rules and seniority-based bidding.
• Healthcare: Comprehensive medical benefits starting day one.
• Pension/401(k): We offer retirement security through company contributions.
• Uniforms: Company-provided uniforms and safety gear (PPE).

Requirements

• Valid U.S. driver's license.
• Must be at least 18 years of age.
• Ability to pass a comprehensive background check (including fingerprinting) and drug screen.
• Physical ability to lift, bend, stoop, and work in tight spaces.