F&B Outlets Manager - FT - Quick Hire!

Bear Creek Mountain Resort is a prominent and vibrant hospitality establishment nestled amidst scenic landscapes known for its exceptional recreational offerings, including skiing, snowboarding, and snow tubing. The resort prides itself on delivering an outstanding guest experience through its diverse dining venues and comprehensive amenities. As a full-service mountain resort, Bear Creek celebrates a culture of hospitality, engagement, and professionalism, striving to create memorable and welcoming environments for both guests and team members alike. With a strong commitment to quality and service excellence, Bear Creek maintains a dynamic team atmosphere, fostering growth and development within its ranks. The resort offers numerous perks for team members, such as discounts on ski passes, equipment rentals, lessons, and access to various resort activities, making it not only a place of work but an engaging community embedded in the outdoor lifestyle. The role of Outlets Manager at Bear Creek Mountain Resort is a vital position within the Food and Beverage department, overseeing multiple retail dining outlets including The Grille, Trails End Café, and Mountain Eatery Café. This leadership role demands a hands-on, guest service-oriented individual who thrives in both team-driven and independent working environments. The Outlets Manager is responsible for ensuring seamless daily operations, coordinating special event activities with sales managers, and upholding uniform standards that reflect the professional image of the resort. In addition, the role emphasizes creativity in food, beverage, and promotional offerings to enhance the guest dining experience. Further responsibilities include managing point-of-sale systems to optimize transaction efficiency, supporting banquet front-of-house operations, and maintaining a consistent Bear Creek culture that prioritizes exceptional service and guest satisfaction. The position involves a combination of floor management, administrative duties, and cocktail quality control, requiring excellent organizational and communication skills. Leadership duties are comprehensive, involving training and mentoring department managers, supervisors, and frontline staff, fostering accountability, teamwork, and professionalism. The Outlets Manager also plays a key role in workforce planning and scheduling for various dining outlets, ensuring adherence to labor laws for minors and creating a unified, well-rounded Food and Beverage department. Financial oversight forms an integral part of the role, including collaboration with accounting and the executive chef to meet budgetary goals, monitor expenditures, and engage in the annual budgeting process. The manager holds team members accountable for upholding service standards and is responsible for handling escalated guest concerns to maintain an excellent reputation for quality and hospitality. Bear Creek seeks candidates with 5-7 years of multi-unit restaurant management experience preferably in hospitality, excellent communication and leadership skills, and the ability to work effectively under pressure. Physical demands of the role include various active movements such as standing, walking, lifting, and using fine motor skills, and the work environment involves exposure to outdoor conditions and moderate to very loud noise levels. Full-time team members benefit from comprehensive insurance options, paid time off programs, continuing education, and a variety of in-resort discounts and benefits enhancing their overall compensation and work-life balance. This role is ideal for a passionate hospitality professional eager to lead a dynamic team in delivering extraordinary guest experiences in a stunning mountain resort setting.

• 5-7 years demonstrated multi-unit restaurant management experience preferably in hospitality
• High school diploma or equivalent required
• Availability during peak operating times including weekends, holidays and special events
• Knowledge of food and beverage operations in hospitality environment
• Excellent written and verbal communication skills
• Ability to compute basic arithmetic and mathematical calculations
• Organized and detail oriented
• Excellent time management skills
• Excellent interpersonal skills
• Sound leadership and managerial skills
• Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
• Technical knowledge and competency with necessary systems and software such as Outlook, Word and Excel
• Experience with accounting software, Siriusware, Delphi, ADP preferred