F&B Manager - $57900 to $71500 per YEAR

Wind Creek Hospitality is a renowned company that specializes in the hospitality industry, providing exceptional food and beverage experiences in a variety of high-volume, multi-shift outlets. Known for their dedication to quality and guest satisfaction, the company operates with a clear purpose of delivering an escape from the ordinary into a vibrant and exciting environment where guests feel valued and important. Wind Creek Hospitality fosters a culture of enthusiasm, accountability, and continuous improvement, striving to provide unmatched service levels and memorable dining experiences that stand out from competitors. Their commitment to hiring, developing, and supporting staff ensures a strong foundation for offering excellent products and services in the hospitality sector. The Food and Beverage Manager at Wind Creek Hospitality plays a crucial role in embodying the company’s passionate and urgent approach to guest service and product quality. This manager is responsible for overseeing front-of-house operations, engaging directly with guests and staff to maintain a positive environment and resolve any issues tactfully and effectively. The role involves extensive responsibilities including hiring, training, coaching, and managing personnel to uphold exceptional standards of service and operational excellence. The manager also develops and enforces efficient staffing schedules, monitors budgets, administers customer service training programs, and ensures compliance with all pertinent regulatory requirements such as alcoholic beverage service. The position demands proactive leadership to achieve profit and loss targets, and constant evaluation to push the operational standards higher by introducing innovative methods for promotion and service enhancement. The manager acts as the pivotal connection between guests’ experiences and service execution, collecting feedback for continuous improvement. This role requires someone who can maintain calmness under pressure, exhibit sound decision-making abilities, and provide thorough performance evaluations and personnel management according to company policies. The role also expects participation in responsible vendor training and sanitation programs to maintain legal and safety standards. This is a full-time position paying between $57,900.00 and $71,500.00 annually, depending on the candidate's experience and skillset. Alongside competitive compensation, Wind Creek Hospitality offers extensive benefits including group medical, dental, vision, and life insurance, access to a flexible spending account (FSA), employee assistance programs (EAP), paid time off, 401K matching, shift differentials, and discretionary quarterly bonuses. The company supports employee growth and training, emphasizing personal accountability and the delivery of outstanding customer experiences. Those interested in this fulfilling leadership opportunity will thrive in an engaging work environment where their efforts directly contribute to the excitement and satisfaction of guests.

• High school diploma or GED required
• Bachelor’s Degree in Business or related field and two years of supervisory experience in a high volume, multiple shifts, Food and Beverage outlet required
• OR four years’ experience in a management position in a high volume, multiple shifts, Food and Beverage outlet required
• OR three years’ experience in a Food and Beverage Supervisory position with Wind Creek Hospitality required
• Problem-solving and decision-making ability
• Extensive knowledge of food products and service techniques
• Successful completion of Responsible Vendor Alcoholic Beverage Service and BASSET training required after hire to retain position
• Successful completion of ServeSafe Sanitation training required after hire to retain position
• Ability to maneuver in all areas of assigned outlets including all food and beverage service areas
• Ability to lift and carry up to forty pounds
• Ability to respond calmly and make rational decisions when handling guest and employee conflicts
• Proven ability to develop a budget
• Proven ability to understand financial data and manage a budget
• Excellent verbal and written communication skills
• Ability to work with computer-based time and attendance and/or client-booking systems
• Willing to work odd and irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have an Occupational License or the ability to obtain and maintain a license pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board