EVP, General Manager - $175000 to $287500 per YEAR

Wind Creek Hospitality is a renowned leader in the casino gaming and hospitality industry, dedicated to providing exceptional guest experiences across its diverse properties. With a strong emphasis on community engagement and a commitment to creating an atmosphere where every guest feels a true sense of belonging and importance, Wind Creek Hospitality has established itself as a premier destination for entertainment and leisure. The company’s focus on innovation, employee empowerment, and customer satisfaction is reflected in its comprehensive service offerings and dynamic operational standards, ensuring that every visit delivers a memorable and enjoyable experience. Wind Creek Hospitality operates primarily within the gaming sector, managing large-scale casino resorts equipped with state-of-the-art gaming technology and a wide array of amenities, including hotel accommodations, food and beverage options, and entertainment venues. This combination of services positions the company uniquely in a competitive market, where it continuously strives to differentiate itself by fostering positive guest relationships and maintaining high operational excellence. Employment with Wind Creek Hospitality for the General Manager role is full-time, with a base pay range between $175,000 and $287,500, dependent upon the candidate’s experience and skillset. In addition to competitive salary, the company offers a comprehensive benefits package including group medical, dental, vision, and life insurance, access to flexible spending accounts, an employee assistance program, paid time off, 401k with matching contributions, shift differentials, and discretionary quarterly bonuses. The General Manager plays a pivotal leadership role within Wind Creek Hospitality, serving as the driving force behind the daily operations and strategic direction of the property. This leadership position is responsible not only for ensuring the smooth functioning of all departments within the property but also for championing the company’s core Purpose and Values. A fundamental part of the General Manager’s responsibilities is to foster an environment where guests feel welcomed and valued during every interaction, thereby creating lasting impressions and encouraging repeat visits. The role requires collaboration with senior-level management to develop and implement company-wide plans tailored to the local market and community, ensuring that the property’s offerings resonate well with guests while maintaining alignment with business objectives. Furthermore, the General Manager must possess a deep understanding of the local and regional gaming markets, adapting strategies to enhance competitiveness in an environment featuring multiple nearby competitors. This includes overseeing gaming operations, hotel management, food and beverage services, marketing, finance, and information technology departments to ensure integrated and efficient service delivery. Overall, the General Manager’s role is multifaceted, combining strategic vision with hands-on leadership to drive business growth, guest satisfaction, and employee engagement at the property. Effective communication and motivational skills are critical in leading a diverse team, managing complex projects, and responding to high-pressure situations in a manner that prioritizes problem-solving and de-escalation. The candidate is expected to embody Wind Creek Hospitality’s Purpose—creating a fantasy world of fun, chance, and possibility—while upholding the values of doing everything right, having fun, and delivering exceptional customer service. Their leadership sets the cultural tone of the property and ensures compliance with regulatory requirements including gaming regulations and responsible gaming practices. This is a distinguished career opportunity for experienced casino gaming professionals seeking to lead a dynamic property that places equal importance on operational success, community integration, and guest experience excellence.

• Fifteen years of casino gaming supervisory experience with progressive advancement
• Bachelor’s degree from an accredited college or university
• Minimum five years’ experience as a senior leader in large companies
• Minimum five years as General Manager or above in competitive markets
• Experience with properties having 1,000 or more gaming positions
• Ability to work odd and irregular hours including nights, holidays, and weekends
• Live within 25 miles of the property
• Willingness and ability to work in a smoke or secondary smoke environment
• Obtain or ability to obtain a gaming license from the property’s jurisdiction
• Strong leadership and interpersonal competencies
• Demonstrated ability to handle diverse constituencies and lead multiple departments
• Adeptness in financial management and resource planning
• Knowledge of gaming industry regulations and responsible gaming practices
• Technical capability to manage gaming operations and compliance
• Strong written and verbal communication and presentation skills