Event Services Manager - Quick Hire!

The Kessler Collection is a renowned portfolio of luxury boutique hotels, unique restaurants, and one-of-a-kind experiences that embody a distinct Bohemian twist. Each property within the collection is meticulously curated to feature original art, music, innovative architecture, and captivating stories that create an immersive atmosphere for guests. These enchanting locations are situated in highly sought-after destinations, ensuring a blend of charm and sophistication that appeals to discerning travelers. The Kessler Collection takes pride in its mission to inspire guests through thoughtful places, intuitive service, and an exuberant environment. This strong commitment extends beyond guests to the organization’s valued team members, known as Grand Performers, emphasizing ongoing learning, personal development, and overall well-being. Through this dedication, the Kessler Collection fosters a thriving, inspiring workplace where talent is nurtured, supported, and celebrated. The role of Event Services Manager at the Kessler Collection involves coordinating all aspects of group meetings, conferences, and social events within the hotel environment. This position is vital for ensuring that each event runs smoothly, fulfilling the unique expectations of clients while maximizing the hotel’s event revenue. The Event Services Manager works closely with the conference personnel and room reservations teams to create detailed event orders that address room blocks, food and beverage needs, meeting setups, billing arrangements, and additional client requests. A key responsibility involves effectively communicating and enforcing contractual agreements to ensure adherence to the agreed terms concerning space usage, catering services, and special concessions. This position also oversees the collection of attrition charges and coordinates the financial aspects by managing guest checks, payments, master folios, and deposits, liaising with the accounting department to maintain accuracy. The Event Services Manager collaborates with culinary operations to craft custom menus tailored to client specifications and ensures proper documentation of all events, modifications, and special requirements. The role demands active participation in organizing site visits, pre-planning meetings, and serving as the primary contact on the event day to swiftly resolve any challenges or concerns. Presence at the start of every function is essential, staying through the meal service to ensure seamless execution. Additionally, this role seeks opportunities to upsell hotel amenities such as restaurants, spas, galleries, and outlets to enhance customer satisfaction and revenue generation. Maintaining up-to-date and organized files both digitally and physically is important for effective communication across departments. Participating in sales and catering conference calls and completing required reporting are further essential duties. This role exemplifies strategic leadership within a dynamic hospitality environment, requiring strong organizational skills, communication proficiency, and the ability to manage multiple priorities under pressure. Experience in luxury brands and event planning is highly valued, positioning the Event Services Manager as an integral part of The Kessler Collection’s ongoing commitment to excellence and inspired guest experiences.

• Bachelor's degree
• 2+ years of relevant work experience in similar scope and title
• previous event planning experience
• ability to work in a shared space with constant noise
• ability to cope with frequent changing priorities and deadlines
• availability to work schedules varying week to week, exceeding 40 hours when necessary
• ability to move 10lbs regularly
• ability to push, pull, and lift up to 50lbs weekly
• ability to travel by foot, car, bus, airplane, or other means requiring sitting, waiting, and standing for various periods