Event Coordinator - Stamford, CT

Bedford Hall, located in Stamford, CT, is a renowned restaurant that prides itself on delivering a unique dining experience characterized by exceptional food, welcoming atmosphere, and outstanding customer service. Established as a prominent local dining venue, Bedford Hall combines classic culinary techniques with modern trends to create memorable occasions for its patrons. The establishment fosters a vibrant team culture focused on hospitality and guest satisfaction, making it a favored destination for gatherings ranging from casual meals to special events. As a community-oriented restaurant, Bedford Hall places a high value on both quality and innovation, encouraging staff to develop professionally while contributing to the restaurant's reputation for excellence. The role of Events & Restaurant Manager at Bedford Hall is pivotal in driving the restaurant's success through effective management of daily operations combined with creative event planning and execution. This full-time position requires a dynamic and organized individual capable of enhancing the restaurant's business by building sales through orchestrating parties and special events. The manager will oversee the host and server teams, ensuring seamless service delivery during lunch and dinner periods, managing inventory and supplies, and maintaining a clean and well-organized environment. Responsibilities include interviewing, hiring, training, and supervising staff to uphold a professional standard and a positive workplace atmosphere. The Events & Restaurant Manager serves as the primary point of contact for party inquiries, diligently preparing and managing contracts, and coordinating private events from booking through successful completion. Additionally, the manager handles promotional activities and public relations through social media platforms such as Facebook, Twitter, Instagram, Yelp, and OpenTable, among others. This includes updating event calendars, designing marketing materials, promoting themed nights and special occasions, and responding promptly to customer reviews and feedback to ensure high levels of satisfaction and retention. The role requires interaction with the community to expand business opportunities, involving networking and participation in local outreach programs. A key aspect of the position is the mandate to create a welcoming and vibrant atmosphere by managing ambient factors like music, lighting, temperature, and overall environment control throughout shifts. The manager leads pre-shift meetings to align team objectives and service standards and ensures detailed communication across staff by maintaining thorough pre-shift notes and distributing daily bar cards. The ability to multitask efficiently, handle pressure, and maintain organizational excellence is essential. This role offers an engaging opportunity for someone passionate about hospitality, event management, and restaurant operations to contribute meaningfully to a thriving dining establishment.

• ability to perform each essential duty satisfactorily
• reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
• ability to stand and walk regularly
• able to lift and/or move up to 30 pounds
• valid RAMP/TIPS certification is required
• good communication and organizational skills
• willing to work flexible hours including evenings and weekends
• strong interpersonal and leadership skills
• ability to manage multiple tasks efficiently and effectively
• customer service oriented mindset
• knowledge of social media platforms for promotion purposes