Edison,NJ,USA Full-time Hotel Front Desk Manager-Hiring Immediately

TAPPEDiN is a leading hospitality recruitment company dedicated to connecting talented professionals with exciting career opportunities in the hotel and hospitality industry. Specializing in hospitality management placements, TAPPEDiN serves as a bridge between emerging candidates and premier hotel employers who seek skilled individuals to elevate their guest services and operational management. The company prides itself on fostering diverse and inclusive hiring practices, ensuring that every applicant is valued, respected, and given equitable access to career growth possibilities. This current opportunity involves the role of a Hotel Front Desk Manager, a pivotal position within the hospitality sector that centers on enhancing guest experiences and streamlining front office operations. This role offers a competitive salary range of $50,000 to $80,000 per year, reflecting the level of responsibility, expertise, and leadership expected. The position is perfect for candidates who are enthusiastic about hospitality management and eager to take on supervisory responsibilities while maintaining high standards of service. In the role of Front Desk Manager, the individual will oversee front office staff to ensure seamless delivery of guest services. This includes the management of guest check-in and check-out procedures, a critical touchpoint that influences overall guest satisfaction. The role requires strong operational skills related to reservation and property management systems, which support day-to-day activities and effective room allocation. Moreover, the Front Desk Manager will take charge of resolving any guest complaints or special requests with tact and efficiency, preserving the hotel’s reputation for excellent customer service. Training new team members on the use of property management systems is another significant component of this position, ensuring that the front office team is fully equipped to operate with confidence and professionalism. Financial responsibilities also play a central role, with oversight of cash handling procedures to maintain accuracy and compliance with hotel policies. Collaborating closely with the housekeeping department is essential to coordinate room availability, especially during periods of high occupancy, which helps optimize guest turnover and maximizes revenue potential. The ideal candidate for this role must possess outstanding leadership and team management capabilities in a fast-paced, dynamic environment. Exceptional communication skills are paramount to effectively manage both guest interactions and internal team coordination. Operational expertise in front office functions guarantees that all procedures are implemented smoothly and efficiently. Additionally, the successful Front Desk Manager will demonstrate excellent multitasking abilities, sound problem-solving skills, and meticulous attention to detail, all of which contribute to maintaining a well-organized and welcoming atmosphere. This role is an excellent opportunity for hospitality professionals looking to advance their careers by taking on increased responsibility in front office management. By joining the TAPPEDiN network, candidates not only gain potential placement in this role but also access to a community of hospitality leaders and ongoing career development resources. TAPPEDiN’s commitment to diversity and inclusion ensures that every candidate receives a fair chance to showcase their talents and grow within the hospitality industry, making this more than just a job—it’s a pathway to a rewarding career in hotel management.

• High school diploma or equivalent
• minimum of 2 years experience in hotel front desk or hospitality management
• proficiency with property management systems
• strong communication and interpersonal skills
• ability to lead and motivate a team
• problem-solving skills
• availability to work flexible hours including weekends and holidays