Customer Service Agent(Gig)-Newport News
Posted on November 11, 2025
Your Next Step in Newport News
At a Glance
- Benefits: A competitive compensation package is offered.
- Project-based work with clear objectives.
- Apply your Customer Service skills at our Newport News location.
- Compensation: $17-$22/Hour (approx. $41.1k/Year)
- Flexible Role in Newport News: Customer Service Agent
- Based in: Newport News, VA (a key business district)
- Employer: Cape Air (Hiring in Newport News)
- This Newport News-based role is an excellent opportunity for professionals skilled in Customer Service.
- Our Cape Air team in Newport News, VA is growing.
- Benefit from working in Newport News, a key hub for the Airlines, Aviation, Customer Service industry.
Cape Air is seeking a friendly and energetic Customer Service Agent to join our team in Hyannis, MA (HYA). This is a unique, multi-faceted role where you will handle all aspects of the customer experience on the ground, from the ticket counter to the ramp. 'No experience' in aviation is required; we are looking for people with a passion for customer service and a willingness to learn. This role is critical to our island-hopping operation, especially during the busy summer season. You will be responsible for checking in passengers, tagging baggage, making boarding announcements, and ensuring a friendly, stress-free environment. You will also work on the ramp, guiding aircraft, loading baggage onto our Cessna 402 and Tecnam aircraft, and communicating with pilots. This position requires the flexibility to work a varied schedule, including early 'day shift' starts, evening 'night shift' (until close), 'weekend shift' availability, and holidays. If you enjoy working with people and thrive in a fast-paced, hands-on environment, this is the perfect entry-level opportunity for you.