Concierge (Part Time) - Beach House Fort Lauderdale, A Hilton Resort

The Beach House Fort Lauderdale, A Hilton Resort, is a luxurious all-suite hotel situated just three miles from the vibrant restaurants and shops of Las Olas Boulevard and less than seven miles from Fort Lauderdale Airport. As part of the esteemed Hilton brand, this resort offers premium accommodations combined with exceptional guest service in a stunning location along South Florida’s coastline. Known for blending sophisticated comfort with warm hospitality, the Beach House Fort Lauderdale caters to travelers seeking an upscale, memorable experience whether for business or leisure. Hilton, with its nearly century-long leadership in the hospitality industry, is renowned worldwide for its commitment to quality, innovation, and guest satisfaction, making this property a distinguished destination within its portfolio. The role of Concierge at the Beach House Fort Lauderdale, A Hilton Resort, is an essential position within the Guest Services team responsible for delivering unparalleled service and ensuring guests have a seamless and enjoyable stay. The Concierge serves as the primary point of contact for guests looking for personalized assistance with a wide range of services including local information, travel arrangements, dining reservations, event tickets, and recreational activities. With a pay rate of $19.00 per hour and a rotating schedule encompassing morning and afternoon shifts, the role offers an exciting opportunity to work in a dynamic luxury hotel setting. The ideal candidate will possess at least one year of experience in luxury hotel or restaurant front desk operations, customer service, and sales, along with profound knowledge of South Florida’s local attractions. Effective communication skills in English are vital for success in this role. Concierges at the Beach House Fort Lauderdale are expected to uphold Hilton’s core values including hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency, which collectively foster a culture of excellence and guest-centric service. This position entails assisting guests with inquiries, processing messages and mail, arranging transportation and medical services, and promoting hotel marketing programs. The role requires a keen attention to detail, the ability to multitask, and a genuine passion for creating exceptional guest experiences. Working within the Hilton family, team members benefit from a supportive, inclusive environment that values quality, productivity, dependability, customer focus, and adaptability. Joining this team means becoming part of a globally recognized hospitality leader dedicated to filling the earth with the light and warmth of hospitality through outstanding service and remarkable experiences.

• High school diploma or equivalent
• minimum one year of luxury hotel or restaurant front desk experience
• proficiency in English communication
• knowledge of South Florida local attractions
• ability to work rotating morning and afternoon shifts
• excellent customer service skills
• ability to handle guest inquiries and requests professionally