Concierge (Part Time) - Apply Now!

The Grand Hotel Golf Resort & Spa, Autograph Collection, is a prestigious luxury resort located on Alabama's stunning Gulf Coast. Nestled on 550 acres of breathtaking natural beauty, the Grand Hotel beautifully blends rich Southern tradition with modern luxury to create an unparalleled guest experience. Recognized as Marriott's Hotel of the Year for the Distinctive Premium Brand, this historic destination is renowned for its exceptional hospitality, charming ambiance, and commitment to service excellence. Guests visiting the resort enjoy a unique combination of scenic views, world-class amenities, and a welcoming environment inspired by Southern charm. The Grand Hotel not only provides a luxurious stay but also a collection of memorable experiences including fine dining, golf, spa services, and various special events that highlight the culture and natural beauty of the area. As a Concierge at the Grand Hotel Golf Resort & Spa, you will hold a vital position in shaping each guest's first and lasting impressions. In this role, you will act as a knowledgeable brand ambassador, ensuring that every visitor receives personalized attention and seamless service from arrival to departure. Your responsibilities will include assisting with check-ins and check-outs, offering detailed information about the resort’s amenities and attractions, and arranging reservations and transportation to enhance the guest experience. Your ability to anticipate guest needs and deliver warm, proactive hospitality will be crucial in maintaining the high standards of the Grand Hotel. Working collaboratively with various departments, you will help create a cohesive and exceptional service environment that supports the resort's reputation for excellence. This position offers the opportunity to grow your career within a respected luxury hospitality brand while contributing to unforgettable guest experiences in a beautiful and historic setting. The Grand Hotel Golf Resort & Spa is not just a place to work, but a community where you can develop professionally and share in a culture of hospitality with heart and soul.

• High school diploma or equivalent
• Previous experience in a hospitality or customer service role preferred
• Strong verbal and written communication skills
• Ability to work flexible hours including weekends and holidays
• Basic computer proficiency
• Ability to handle guest concerns with tact and professionalism
• Reliable and punctual