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Aramark is a global leader in food, facilities, and uniform services, dedicated to delivering experiences that enrich and nourish the lives of millions of guests every day. Operating in 15 countries, Aramark’s commitment to service excellence embodies a unified purpose to support employees, clients, communities, and the environment. The company fosters a culture that values diversity, equality, and inclusion, ensuring that all employees have equal opportunities regardless of race, color, religion, national origin, age, sex, gender identity, disability, or protected veteran status. Aramark not only supports its workforce but also aims to empower professionals by creating opportunities for development, passion pursuit, and career growth. At its core, Aramark represents more than a workplace—it is a place where talents are nurtured, challenges are welcomed, and a sense of belonging is cultivated. The Hospitality Worker II position at Aramark plays a vital role in maintaining and enhancing guest satisfaction through superior interpersonal and service skills. This role involves managing reservations, assisting guests with their various needs, and ensuring a seamless, positive experience by addressing any concerns or issues promptly and efficiently. Depending on the location and client requirements, the specific tasks for this position may vary, yet the overarching goal remains consistent: to embody Aramark's mission of service excellence and deliver memorable, high-quality guest interactions. Candidates entering this position can expect a dynamic and engaging work environment where adaptability and a positive attitude are highly valued. Working closely with different departments, the Hospitality Worker II contributes to creating a cohesive, guest-focused experience that upholds Aramark’s reputable standards. Key responsibilities include greeting guests warmly, providing helpful travel and service information, managing reservations and rentals, operating transaction systems for cash and credit payments, and handling customer communications via phone and email. The position requires the ability to coordinate effectively with other departments to resolve guest concerns and to ensure all interactions uphold excellent customer service standards. Aramark recognizes that the work environment is fluid and demands flexibility, so employees in this role must be prepared for evolving duties to meet the organization’s goals. This role is ideal for individuals who enjoy working in a service-centered environment, have strong communication and organizational skills, and are motivated to contribute positively to guest satisfaction and business success.

• No formal education requirement specified
• Previous guest services experience required
• Previous cash handling experience preferred
• Strong verbal and written communication skills
• Ability to handle multiple tasks and work in a fast-paced environment
• Positive attitude and customer-focused demeanor
• Ability to use register and software systems for transactions