Concierge - BSWH Temple Memorial - Apply Now!

Aramark is a global leader in food and facilities management, proudly serving millions of guests every day across 15 countries. With a commitment deeply rooted in service and a purpose that unites its workforce, Aramark strives to create positive impacts not only for its employees but also for partners, communities, and the planet. The company fosters an inclusive and equitable work environment, offering equal employment opportunities regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, or veteran status. Aramark's goal is to empower employees to develop their talents, fuel their passions, and grow professionally while contributing to a global mission of service excellence. The Hospitality Worker II role at Aramark is designed for individuals who are passionate about providing exceptional guest services. This position plays a crucial role in ensuring guest satisfaction by handling a variety of front-facing responsibilities, including booking reservations, assisting guests with their needs, and addressing or escalating concerns when necessary. The Hospitality Worker II acts as a primary point of contact for guests and travelers, delivering top-tier customer service with a positive attitude and strong communication skills. Responsibilities include greeting guests warmly, anticipating their needs, and delivering information about services and points of interest. The role often involves coordinating bookings for rentals or other services, managing registration processes, and handling transactions using registers or software systems for cash and credit card payments. Communication skills are essential, as the position requires answering phone calls and emails promptly while relaying messages effectively to other departments. Moreover, this role demands collaboration across various departments to ensure a seamless and memorable guest experience. The ability to resolve guest issues efficiently and courteously is key to maintaining the company’s high standards of service. Employees in this role must be adaptable, understanding that job duties might evolve to meet business needs or client requirements without prior notice, reflecting Aramark's dynamic and supportive work culture. This position is ideal for individuals with prior guest service experience who excel in interpersonal communication and customer care. It also suits those who demonstrate strong organizational skills, accuracy, attention to detail, and a willingness to contribute positively to a team environment. Aramark values employees who are dedicated to continuous improvement and who embrace the opportunity to learn new skills while making a meaningful difference in guest satisfaction.

• Previous guest services experience required
• Previous cash handling experience preferred
• Ability to communicate effectively both verbally and in writing
• Strong organizational skills and attention to detail
• Positive attitude and excellent customer service orientation