Concierge - Apply Now!

The Waterford at Virginia Beach is a distinguished senior living community located in Virginia Beach, VA, and operates as part of the Sonida Senior Living family. This premier retirement community is dedicated to providing exceptional assisted living and memory care services to its residents. The Waterford prides itself on fostering a welcoming and supportive environment where seniors can enjoy a comfortable, dignified lifestyle complemented by high-quality care tailored to their individual needs. As part of Sonida Senior Living, the community benefits from a strong heritage of excellence, combining innovative care approaches with a compassionate, resident-focused philosophy. At The Waterford at Virginia Beach, employees are empowered with cutting-edge technology designed to enhance resident care and streamline daily operations. The community utilizes advanced tools such as SafelyYou, an AI-enabled video technology that detects and helps prevent falls, significantly improving safety for residents. Additionally, state-of-the-art electronic health records (EHR) systems automate routine care assessments, minimizing paperwork, and enabling caregivers to devote more time to personalized service. Sage technology is incorporated to expedite call light response times, improving both care delivery and resident satisfaction. Furthermore, Microsoft Power BI is employed as a comprehensive data management resource, giving staff access to crucial information needed for informed decision-making and operational efficiency. The community emphasizes employee growth and development, providing support for educational opportunities and offering paid training programs to help team members thrive in their roles. The workforce enjoys flexible scheduling options to promote a healthy work-life balance. The Waterford also offers a competitive wage package and a comprehensive benefits program that includes medical, dental, vision, and life/disability insurance, alongside a 401(k) plan with company match to help employees plan for their financial future. Additional perks include an employee assistance program, dependent care and flexible spending accounts (FSA), paid time off available from day one, and paid referral programs for both team member and resident referrals. These benefits underscore the community’s commitment to supporting its staff as they deliver compassionate care to seniors. The Receptionist role at The Waterford at Virginia Beach is a vital position that supports the frontline operation of the community. It requires an individual warm, professional, and efficient in managing communications and welcoming visitors. Receptionists are responsible for answering and directing incoming telephone calls with courtesy and accuracy, providing essential information including the community’s address, directions, fax numbers, and website details. Greeting and directing visitors is a key duty, ensuring all guests experience a positive first impression. The role also involves sorting and forwarding mail, coordinating express mail services such as FedEx and UPS, and addressing customer questions or concerns promptly and tactfully. This position calls for a dependable and responsible team member who enjoys working with seniors and supports the community’s mission to enrich the lives of its residents through exceptional service and care.

• High school diploma or equivalent
• previous experience in customer service or front desk role preferred
• strong communication skills
• ability to multitask and manage time effectively
• dependable and responsible work ethic