Concierge - Apply Now!

Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, is a distinguished organization specializing in lifestyle-focused senior living communities. This established company is built on strong "Pillars of Excellence" and is dedicated to shaping vibrant living environments where seniors can enjoy comfort, security, and a fulfilling lifestyle. The company employs thousands of vital team members across its campuses and emphasizes a positive work environment that values every individual's contribution to delivering excellent experiences to residents. With a comprehensive approach towards senior care, Provincial Senior Living is committed to creating settings that nurture community, independence, and well-being for its residents. As a member of the Discovery Senior Living family, Provincial Senior Living offers numerous rewarding career opportunities. These include competitive wages, flexible scheduling with full-time and part-time options, access to wages before payday, paid time off and holidays for full-time employees, and an extensive benefits package comprising health, dental, vision, life, and disability insurance. Moreover, they provide a 401(k) plan with employer matching, paid training programs, meals and uniforms, an Employee Assistance Program, and opportunities for professional advancement. The role offered is for a Concierge at one of the Provincial Senior Living communities. This position is crucial in fostering a welcoming and professional atmosphere for residents, guests, and employees alike. The Concierge serves as the first point of contact, ensuring smooth communication and efficient handling of inquiries and requests. The work schedule specifically includes weekend hours, from 9:30 a.m. to 6:00 p.m. This role involves a range of responsibilities that blend customer service, administrative tasks, and coordination duties. The Concierge's primary duties include greeting guests, residents, and team members; managing telephone communications by answering calls and taking messages; providing information and directions; and supporting various administrative activities. The role also entails organizing mail distribution, updating resident phone lists and logs, preparing meal tickets, and scheduling appointments for residents such as hairdresser visits and transportation services. Maintaining a neat and organized desk and entry area is essential to the role, which also requires adherence to all company policies and procedures. This position offers a unique chance to directly impact the lives of senior residents by being a helpful and trustworthy point of contact. It requires strong interpersonal skills, attention to detail, and a commitment to high-quality service. In addition to routine duties, the Concierge may support other tasks as assigned, making it a dynamic and engaging role within the senior living community. Candidates passionate about serving others and contributing to a positive living environment are encouraged to apply and join the team at Provincial Senior Living.

• High school diploma or general education degree (GED) preferred
• one to three years customer service experience and/or training
• or equivalent combination of education and experience