Concierge (aka Lifestyle Coordinator) - NOVEL RiNo - Denver, CO

NOVEL RiNo Apartments is a premier residential community known for its vibrant and inclusive living environment in the heart of the River North (RiNo) district. The apartments offer modern, stylish living spaces paired with exceptional community amenities designed to elevate the urban living experience. Committed to diversity and empowerment, NOVEL RiNo Apartments fosters a welcoming culture that celebrates individuality and inclusivity. From the beautifully designed apartments to engaging social events and innovative community programs, NOVEL RiNo offers residents a place to connect, unwind, and thrive. The Concierge role, also known as Lifestyle Coordinator, is a pivotal part of the NOVEL RiNo Apartments team, serving as the frontline ambassador and ensuring residents and guests receive an inspiring and seamless living experience. This position is designed for a dynamic and personable individual passionate about hospitality and resident engagement. Responsibilities range from responding promptly to inquiries, coordinating various lifestyle services like restaurant reservations and transportation arrangements, to maintaining the safety and security of the premises. The Concierge also collaborates closely with security and other departments to ensure smooth operations and high customer satisfaction. The ideal candidate is someone with a high energy and positive attitude, equipped with at least two years of concierge or related hospitality experience. They must possess excellent communication skills, a strong knowledge of local attractions, and solid organizational abilities. Proficiency in computer skills, including MS Office Suite and HRIS systems, is required, along with a valid driver’s license and reliable transportation. This full-time position offers a competitive benefits package including medical, dental, vision insurance options, health savings account with employer contributions, 401k with company match, life and disability insurance, paid vacation and holidays, and continuous education opportunities. This role provides an exciting opportunity to be part of an inclusive community focused on delivering inspiring lifestyle experiences that exceed resident expectations.

• High school diploma or equivalent
• 2 + years of concierge or related hospitality experience
• Valid driver's license
• Current automobile insurance
• Reliable transportation
• Ability to pass background and credit check
• Pre-employment drug screening required
• Employment verification
• Must comply with federal and state disability laws
• Ability to participate in job application, interview process and perform essential job functions with or without reasonable accommodation