Columbia,MD,USA Aviation($3-$3/hr) | Hiring

P.F. Chang's is a globally recognized restaurant brand known for its unique blend of Asian cuisine and contemporary dining experience. Established with a commitment to quality, innovation, and customer satisfaction, P.F. Chang's offers an engaging environment where team members can grow and thrive. The company operates in the casual dining sector, delivering an exceptional experience that combines authentic flavors with excellent service. With a focus on community and culture, P.F. Chang's fosters a supportive workplace that values teamwork, diversity, and career development. The position of Backwaiter at P.F. Chang's is designed for individuals who are passionate about providing excellent customer service in a fast-paced restaurant environment. This role is vital to the smooth operation of the dining room, as Backwaiters assist with food delivery, maintain cleanliness, and ensure guests have a pleasant experience from arrival to departure. The job is available in both full-time and part-time hourly capacities, with pay starting at $3.63 per hour plus tips, reflecting the role’s dynamic nature and tip-based earnings. As a Backwaiter, you will be responsible for facilitating timely and courteous service by running food from the kitchen to guests, monitoring the expo line for accuracy, and assisting guests with inquiries. This position also involves maintaining the cleanliness and organization of the dining area by clearing tables, sanitizing seating and floors, restocking service stations, and transporting dirty dishes to the dishwashing station. You will operate various kitchen equipment such as coffee machines, iced tea dispensers, and POS systems to support operations effectively. Moreover, the role requires interacting courteously with guests and promptly addressing any quality or service concerns by notifying management. Team members must adhere to company policies, including dress codes and safety protocols, ensuring a professional and safe work environment. Backwaiters also assist with greeting and seating guests, answering phones, handling takeout orders, and supporting beverage preparation and responsible alcohol service when necessary. This position does not require prior experience, as comprehensive paid on-the-job training is provided. P.F. Chang's values flexibility, offering competitive pay, flexible scheduling, opportunities for advancement through promoting from within, discounted meals, an employee referral program, and exclusive team member discounts. Most locations are closed on Thanksgiving and Christmas, helping team members maintain work-life balance during the holidays. For qualifying employees, P.F. Chang's offers additional benefits such as a 401(k) retirement plan based on hours worked, medical, dental, and vision insurance, and paid sick leave where applicable. With a culture centered on celebrating life, family, and food, joining P.F. Chang's means becoming part of a passionate team dedicated to meaningful work and exceptional guest experiences. Overall, the Backwaiter role at P.F. Chang's is an excellent opportunity for individuals seeking a rewarding position in the hospitality industry, with strong support for growth, a vibrant work environment, and a company philosophy that values every team member's contribution.

• No prior experience required
• must be at least 18 years old
• possess or obtain a current Food Handler’s Card, where applicable
• ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift
• strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
• excellent communication skills and ability to remain calm under pressure