Clinical Receptionist - Quick Hire!

Makom is a well-established nonprofit organization dedicated to supporting individuals with intellectual and developmental disabilities (IDD) across Maryland and Virginia. With over 40 years of experience in the sector, Makom has built a respected reputation as a leader in delivering compassionate, innovative services that empower its community to achieve greater quality of life. The organization's team consists of over 450 professionals, all driven by a shared commitment to foster a culture of inclusion, equity, diversity, and belonging. Makom’s workplace culture encourages individuality, professional growth, and a mission-aligned approach to service, making it an ideal employer for those passionate about making a real difference in healthcare and social services for people with disabilities.\n\nThe Clinical Receptionist role at Makom is an essential frontline position. Serving as the first point of contact for patients and visitors, the person in this role embodies the organization's values by providing a warm, welcoming, and professional environment. The Clinical Receptionist manages front desk operations including scheduling appointments using specialized Electronic Medical Records (EMR) systems, supporting patient intake and coordination, and assisting with administrative and billing tasks. This position demands strong organizational skills, excellent communication, an understanding of healthcare workflows, and a calm demeanor to maintain order and efficiency in a busy clinical setting. The role works closely with clinical staff, external providers, and patients to ensure seamless communication and service delivery. This is a full-time position, offering a stable Monday through Friday schedule from 8:30 a.m. to 5:00 p.m., making it an attractive opportunity for someone looking for consistent employment in a mission-driven environment. With competitive pay based on experience and qualifications, along with comprehensive medical and paid time off benefits, the Clinical Receptionist role is well-suited for compassionate, detail-oriented professionals who want to contribute their administrative skills towards impactful healthcare services in the IDD community.

• High school diploma or GED required
• 1-2 years of experience in a medical office or customer service environment
• Proficiency in Microsoft Office and EMR systems
• Ability to pass background checks, credit checks, drug tests, and reference checks
• Valid U.S. driver’s license