Cashier - Paid Time Off

The hiring establishment is a retail company that values exemplary customer service and operational efficiency at its frontline. This company operates in a fast-paced environment where customer interaction is pivotal, and it prioritizes delivering quick, friendly, and accurate service to enhance overall customer satisfaction. They are currently seeking to fill the role of Cashier as well as a leadership position of Head Cashier, both of which are integral to the smooth functioning of the checkout process and the overall customer shopping experience. The establishment’s front-end operations include handling various types of transactions such as checkout purchases, product returns, and managing the Self-Checkout area to ensure convenience and quick service for customers. The company follows strict policies and procedures to minimize shrinkage and loss while enhancing operational control and compliance. The role of Cashier is essential in this retail setting. Cashiers act as the first point of contact for customers at the checkout, where their duties extend beyond scanning items and processing payments. They must provide a positive customer experience by interacting courteously and efficiently, responding to inquiries about products and locating items to facilitate sales. Cashiers are also responsible for maintaining the Self-Checkout area to ensure it is clean, well-stocked, and functional for customer use. This is a role that demands vigilance, accuracy, and a strong customer service focus. The Head Cashier role is a supervisory position charged with positioning cashiers effectively, expediting price checks, and approving point-of-sale transactions including markdowns across various registers such as mainline, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. The Head Cashier provides the first level of escalation for customer concerns, offering timely solutions to challenges that may arise during transactions. Additionally, this role supports the training and development of Front End Associates and new Cashiers by coaching and mentoring them to improve their skills and performance. This position requires experience, leadership capability, and a comprehensive understanding of the point-of-sale systems and retail policies. The preferred qualification for the Head Cashier is more than one year of experience as a Cashier. The employment type is full-time, focusing on building a strong front-end team for optimized customer service and operational success.

• High school diploma or equivalent
• prior cashier or retail experience
• ability to handle cash and process transactions accurately
• customer service orientation
• strong attention to detail
• ability to work flexible hours including weekends and holidays
• physical ability to stand for long periods
• leadership skills for Head Cashier role