Busser FT - Health Insurance

Highgate Hotels is a premier real estate investment and hospitality management company widely acknowledged as an innovator in the hospitality industry. It holds a dominant position in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, and is rapidly expanding its presence internationally across Europe, Latin America, and the Caribbean. The company's portfolio features a diverse collection of properties with an aggregate asset value exceeding $20 billion, generating over $5 billion in cumulative revenues annually. Highgate offers expert guidance across every stage of the hospitality property lifecycle, ranging from planning and development to recapitalization or disposition. Beyond management, Highgate has the creativity and capacity to develop bespoke hotel brands and employs state-of-the-art proprietary revenue management tools. These innovative tools identify and anticipate evolving market trends to maximize asset value and drive operational performance. With an executive team composed of some of the most experienced hotel management leaders in the industry, Highgate is a trusted partner of top ownership groups and major hotel brands globally. The company maintains corporate offices strategically located in London, New York, Dallas, and Seattle. The position available is for a full-time Outlet Busperson, offering hourly compensation. This essential role focuses on supporting servers to deliver the highest levels of service quality to guests while ensuring exemplary cleanliness and sanitation standards within the dining areas during operational hours. The Outlet Busperson is responsible for maintaining tables in a presentable state with clean china, glassware, silverware, and linens, ensuring a seamless dining experience. Employees in this role must be attentive, friendly, and courteous to guests, managers, and fellow team members consistently. Key responsibilities include cleaning and stocking work areas according to current meal periods, pre-bussing tables, aiding servers by delivering and refilling beverages, breaking down trays of soiled items, and executing daily opening and closing duties in line with established checklists. Additional duties involve answering phones politely, assisting co-workers as required, and stepping in to provide service during the server’s absence. The busperson must also guarantee all beverage levels at tables are maintained and ensure total guest satisfaction throughout their shift. Candidates should possess a high school diploma or equivalent, with preference given to those having experience in a hotel or related field. Physical demands include the ability to stand for entire shifts and lift heavy loads up to 100 pounds occasionally. Outstanding communication, multitasking, and problem-solving skills are essential, along with a strong service orientation. The role requires adherence to Highgate Hotel Standards regarding attendance, appearance, uniform, and confidentiality. Furthermore, the busperson must be capable of cross-training in other hotel operational areas and demonstrate initiative in anticipating guest or operational needs. This opportunity provides a dynamic environment to contribute to a globally recognized hospitality leader while developing valuable skills in the hotel services sector.

• Must be able to lift up to 100 pounds occasionally
• stand for entire shifts
• communicate effectively with guests and staff
• attend all required meetings and trainings
• maintain regular attendance
• comply with hotel standards and regulations
• handle and resolve problems proactively
• maintain confidentiality
• show initiative and anticipate guest needs
• able to cross-train in other hotel areas