Beauty Concierge - Riverside Plaza Rack - Apply Now!

Nordstrom, Inc. is a leading fashion retailer renowned for its commitment to exceptional customer service and high-quality merchandise. Founded over a century ago, Nordstrom has consistently evolved to meet the dynamic needs of its customers while maintaining a focus on innovation and fashion leadership. The company operates a chain of department stores and an online platform that offer a broad variety of products including clothing, shoes, cosmetics, accessories, and home furnishings. Nordstrom is known not only for its premium product offerings but also for curating an inviting shopping experience that emphasizes personalized attention and service excellence. This reputation places Nordstrom among the most respected retail brands in the industry, dedicated to delivering style and satisfaction to a diverse clientele. This particular opening is for the position of Rack Beauty Concierge, a role crucial to maintaining Nordstrom's high standards in the beauty department. The ideal candidate thrives in fast-paced, high-energy retail settings where enthusiasm for beauty trends and product knowledge are fundamental. As a Rack Beauty Concierge, you will be the go-to person for customers seeking guidance on the latest beauty products and deals, ensuring that their shopping experience is not only informative but also quick, easy, and enjoyable. Your day will consist of sharing your passion for beauty trends while offering detailed product information, helping customers discover great deals suited to their needs. You'll also be responsible for keeping the sales floor immaculate and well-stocked, ensuring that merchandise is accurately checked in and ticketed. Attention to detail is paramount as you collaborate with your team to keep testers filled, re-merchandise displays, and straighten the area throughout the day. Handling customer concerns gracefully and providing timely resolutions will also be a key aspect of your responsibilities, as you work to maintain a positive shopping atmosphere. This role calls for someone who exhibits enthusiasm and a positive outlook, approaches every task with accountability and initiative, and handles multiple priorities with organizational skills and a keen eye for detail. The ability to remain calm under pressure and communicate effectively both verbally and in writing completes the profile of the perfect candidate. Nordstrom values each employee deeply, recognizing that their success is directly tied to the dedication and performance of their staff. As such, they offer a comprehensive benefits package to support both employees and their families, emphasizing the company's commitment to workplace well-being and job satisfaction. With a competitive hourly wage ranging from $18.30 to $19.00, plus potential performance-based incentives and bonuses, this position allows you to grow and succeed within a reputable and supportive retail environment. Nordstrom's benefits include medical, vision, dental, life, and disability insurance options, retirement plans like 401k, paid time off, and holidays, underscoring their commitment to employee support and workplace excellence. If you are passionate about beauty and customer service, and eager to contribute to a thriving retail environment, the role of Rack Beauty Concierge at Nordstrom offers a rewarding opportunity to advance your career.

• High school diploma or equivalent
• previous retail or customer service experience preferred
• strong interpersonal and communication skills
• ability to multitask in a fast-paced environment
• basic math skills
• ability to stand for extended periods
• willingness to work flexible hours including weekends and holidays