Barista - Full-time

Viceroy Hotels & Resorts is a renowned leader in the modern luxury hospitality industry, celebrated for delivering one-of-a-kind authentic lifestyle experiences across sought-after locations worldwide. With a strong commitment to provocative design and intuitive service, Viceroy's brand promise, "Remember to Live," embodies their dedication to creating lifelong memories for every guest. The company's culture thrives on creativity and innovation, leveraging the diverse backgrounds and extraordinary talents of their team members to achieve consistent success. As a lifestyle-driven hotel brand, Viceroy Hotels & Resorts combines luxurious comfort with vibrant, vibe-led hospitality that appeals to travelers seeking unique, memorable stays. One of Viceroy's standout properties is Viceroy Washington DC, perfectly situated in the eclectic Logan Circle neighborhood. This area is known for its diverse and genuine collection of artists and urban innovators, reflecting a lively art scene and dynamic urban culture. Viceroy Washington DC rests just off the bustling 14th Street Corridor, placing guests within steps of distinctive shops, art galleries, trendy bars, and flavorful restaurants. The hotel acts as a thoughtful and engaging host to visitors aiming to explore one of the city’s most vibrant and artful locations. Now, Viceroy Hotel Group is inviting motivated individuals to cultivate their hospitality career with an exciting Barista position at the Viceroy Washington DC location. This role presents an excellent opportunity for someone inspired by challenges in a fast-paced environment and passionate about providing genuine, thoughtful service. The Barista will spearhead the day-to-day café operations and food service, acting as a knowledgeable and friendly face for customers who visit the café. This role involves much more than simply preparing and serving coffee and café foods; it requires educating customers about various coffees and brewing techniques while upholding the high standards of service and quality that Viceroy is known for. The Barista will engage customers by explaining the menu and the differences in coffee beans and preparation methods, thereby encouraging coffee consumption and enhancing the overall guest experience. The position demands adherence to Viceroy's brand standards and the employee handbook, ensuring that all café processes operate smoothly and efficiently. The Barista’s responsibilities extend to maintaining stock inventories, equipment upkeep including troubleshooting and preventive maintenance, and fostering a clean, inviting, and safe workspace that complies with sanitation regulations. Additionally, this role demands proactive communication with management and culinary staff to coordinate café food needs and address any potential operational challenges. The Barista must also embrace new and evolving café offerings to elevate the coffee shop’s reputation continuously. The successful candidate will be adept at managing their supplies requisites, building professional and cooperative relationships with colleagues, and responding proactively to customer inquiries and complaints with courtesy and promptness. This position offers not only a chance to refine barista skills but also to be part of a dynamic hotel celebrated for its engagement with local culture and its dedication to creating remarkable customer experiences in the heart of Washington DC.

• High school diploma or equivalent
• previous customer service or café experience preferred
• strong communication skills
• basic knowledge of coffee beverages and preparation
• ability to work flexible hours including weekends and holidays
• physical stamina for extended periods of standing and manual tasks
• ability to handle customer concerns and complaints professionally