Banquet Captain - Modesto, CA

The hiring establishment is a hospitality-focused venue located in Jamestown, CA, renowned for its dedication to providing exceptional food and beverage services within a dynamic banquet environment. This company operates in a high-volume setting that caters to a diverse range of events including weddings, conferences, corporate functions, and special occasions, emphasizing guest satisfaction and professional event execution. As part of their commitment to excellence, the company fosters a team-oriented culture where each member is a valued ambassador for quality service and customer care. The role available is that of a Banquet Captain, a full-time position offering a competitive hourly wage of $20.00. This position is critical in ensuring the smooth and efficient operation of banquet events from initial setup through to the final breakdown. Acting as a food and beverage team member and a CRCR Ambassador, the Banquet Captain assumes personal responsibility for promoting the best interests of the business. This means maintaining high standards of service while supervising a team that includes Banquet Servers, Bartenders, and support personnel. Collaboration with clients and internal teams is essential to guarantee an outstanding guest experience throughout the event. The Banquet Captain’s responsibilities encompass overseeing all logistical details associated with banquet events, including coordinating seating arrangements, menu selections, and special guest requests in close consultation with the Banquet Manager and clients. A strong emphasis is placed on leadership skills that motivate team members and ensure adherence to established departmental standards. The role requires excellent communication abilities to serve as the primary point of contact for clients during events, promptly addressing any concerns or service issues with professionalism and efficiency. Beyond direct event management, the Banquet Captain is tasked with operational duties that contribute to the overall profitability of the venue. These duties include assisting with scheduling, generating event reports, tracking inventory, and monitoring labor costs. Maintaining seamless interaction between the kitchen, bar, and service teams is vital to the role’s success. This position is designed for an individual who thrives in a fast-paced environment and is committed to providing top-tier service while fostering a collaborative and motivated team atmosphere. The Banquet Captain plays a critical leadership role, serving as a subject matter expert on departmental processes and procedures. They are responsible for training, guiding, and mentoring team members to enhance service quality and efficiency. Additionally, the Banquet Captain provides valuable feedback to shift supervisors and management regarding team member performance and undertakes supervisory duties as necessary. Those who succeed in this role demonstrate strong listening and communication skills, problem-solving capabilities, and the ability to work independently while delivering timely and effective results. Candidates should have a minimum of two years’ experience in banquet or catering management, with preferred backgrounds including experience in resort, casino, or hospitality banquet settings and high-volume hospitality or fine dining roles. The Banquet Captain is entrusted with delivering exceptional service to both internal and external guests, ensuring every event runs smoothly and memorably. This role not only requires a high level of operational acumen but also embodies the spirit of teamwork, integrity, and accountability that defines the company’s service philosophy.

• must be at least 21 years of age
• 2+ years experience in banquet or catering management
• ability to work independently and maintain a high level of performance
• strong listening and communication skills
• problem-solving and critical thinking skills
• ability to complete tasks in a timely and efficient manner while maintaining business standards
• teamwork and collaboration skills