Aviation(Full-time)-Boise,ID,USA at American Airlines | Hiring

The Courtyard Boise Downtown, operating under Block 22, LLC, is a distinguished name in the hospitality industry, known for blending tradition with modern excitement to offer memorable experiences. Located in the heart of Boise, this establishment stands out as the city’s premier choice for exceptional service combined with a prime location and excellent value. The company prides itself on mastering the art of entertaining, providing guests with a seamless and elegant atmosphere designed to celebrate life’s most meaningful and exciting moments. Hospitality experts at the Courtyard Boise Downtown bring warmth and professionalism, ensuring that every guest feels welcomed and valued from the moment they arrive. As a Front Desk Agent for the Courtyard Boise Downtown, you will play a crucial role in setting the tone for guests' entire stay. This full-time evening position (shifts from 2-10 pm or 3-11 pm) offers a starting wage of $16.00 per hour plus dependent on experience, with weekend and some holiday availability required. The role requires you to be the initial point of contact for guests, where your friendly and attentive demeanor can create lasting positive impressions. Whether greeting a family embarking on a vacation or assisting a tired business traveler, your professionalism, problem-solving skills, and commitment to outstanding customer service will be instrumental in enhancing the guest experience. Your responsibilities will include managing guest check-ins and check-outs efficiently, handling cash and credit card transactions accurately, and utilizing computer systems proficiently. You will be expected to take on various job-related duties, ensuring that the front desk operates smoothly while collaborating effectively with your team or working independently when needed. The company’s culture encourages refinement in appearance and behavior, reflecting the hospitality excellence they strive to deliver. Additionally, the physical aspect of the role requires you to remain on your feet for extended shifts, manage multiple tasks simultaneously, and handle luggage or items weighing up to 50 pounds when assisting guests. Block 22, LLC offers an attractive benefits package, including medical, dental, and vision insurance starting the first of the month following hire, along with an employee assistance program and flexible spending accounts. Employees also accrue vacation time with every pay period, participate in a 401K program with company matching after one year, enjoy free parking, and receive hotel discounts. Joining this team means becoming part of a well-established hospitality company that values its employees and invests in their growth and well-being while delivering top-tier guest services.

• Must have excellent English communication skills and be able to read, write and speak fluently
• Education: High school education or equivalent experience
• Customer service background preferred but not required
• Ability to operate computer, cash register and calculator
• Ability to work well as part of a team or on your own and can solve problems independently
• Project a professional image at all times through appearance, dress, and behavior
• Capability to manage multiple tasks simultaneously while maintaining attention to detail
• Candidate must be able to stand and remain active for extended periods, often for entire shifts, while providing attentive service and managing front desk operations