Aston Carter Needs Logistics Coordinator-$21 Per HOUR in

Aston Carter is a renowned talent solutions company providing world-class corporate staffing services across various sectors including accounting, finance, human resources, procurement, and supply chain management. With a widespread presence across the U.S., Canada, Asia Pacific, and Europe, Aston Carter caters to many Fortune 500 companies, known for its excellence in recruiting and staffing through deep industry expertise and a robust global network. The company prides itself on being a double diamond winner of the ClearlyRated Best of Staffing for both client and talent services, demonstrating its commitment to quality and professionalism. Aston Carter is an equal opportunity employer that values diversity and inclusivity, ensuring fair consideration for all applicants regardless of their race, age, gender, or other protected characteristics. The company also provides accommodations for applicants with disabilities to support an inclusive hiring process. The Logistics Specialist Call Center Agent position at Aston Carter is a dynamic role that involves utilizing two-way audio and video communication to manage logistics operations efficiently. This role is based fully on-site in Tempe, AZ, with a work schedule of Friday to Tuesday from 9:00 AM to 5:30 PM MST. The initial training period spans three weeks from Monday to Friday, with specific training hours set to ensure comprehensive onboarding. The position pays $21 per hour and requires mandatory overtime during peak seasons from October to January, including additional workdays and longer hours. As a Logistics Specialist Call Center Agent, you will support and communicate with approximately 200 drivers daily to verify truck specifications and oversee processes such as arrival, loading, unloading, and departure at warehouses and distribution centers. Your responsibilities extend to coordinating timely updates with all parties involved, assisting in gate operations to streamline workflow, and maintaining clear and professional communication. This role demands a strong customer service orientation combined with technical proficiency in Microsoft Office, particularly Excel, and familiarity with logistics and intermodal operations. The ideal candidate is tech-savvy, detail-oriented, and capable of multitasking effectively in a fast-paced environment with a high sense of urgency. Experience in high-volume call centers or customer service roles within retail or restaurant sectors is highly valued. Additionally, possessing strong problem-solving skills and the ability to follow standard operating procedures is essential for success in this position. The work environment is on-site, fostering hands-on interaction and immediate issue resolution, supporting smooth logistics operations crucial to the company's success. Temporary employees in this role may access benefit programs such as medical, dental, vision coverage, retirement plans, life and disability insurance, health spending accounts, transportation benefits, employee assistance programs, and paid time off, subject to eligibility and employment length. This opportunity not only offers competitive pay but also a chance to develop specialized skills in logistics and call center operations within a respected global staffing company.

• 1+ year of call center or customer support experience
• Familiarity with logistics or intermodal operations preferred
• Ability to communicate effectively using audio/video tools
• High school diploma or equivalent
• Ability to work onsite in Tempe, AZ
• Availability for Friday to Tuesday schedule from 9:00 AM to 5:30 PM MST
• Willingness to work mandatory overtime during peak seasons from October to January