ASSISTANT EXECUTIVE HOUSEKEEPER - San Mateo, CA

Hyatt is a leading global hospitality company known for its commitment to providing exceptional guest experiences and outstanding customer service. With a strong presence in major cities and resort destinations worldwide, Hyatt prides itself on maintaining high standards of quality and professionalism across its diverse portfolio of hotels and resorts. Hyatt's brand emphasizes the importance of a caring and attentive team, dedicated to ensuring that every guest feels valued and well-cared for during their stay. The company cultivates a supportive work environment that values excellence, encourages growth, and rewards outstanding performance. The Assistant Executive Housekeeper at Hyatt plays a crucial role in supporting the oversight of housekeeping operations to maintain the hotel's esteemed reputation for cleanliness and comfort. This position involves managing various aspects of housekeeping, including public areas, night cleaning services, and coordination of laundry and housekeeping supplies and pars to ensure efficient operations. The Assistant Executive Housekeeper ensures all safety and security policies are strictly adhered to, creating a safe environment for guests and staff alike. Success in this role requires a solid understanding of housekeeping procedures, attention to detail, and the ability to handle special guest requests, including turndown service and accommodations for VIP guests or foreign dignitaries. The role often involves training, developing, and scheduling housekeeping staff to foster a motivated and efficient team that consistently delivers exceptional service. This position reports directly to the Director of Housekeeping and demands strong interpersonal skills for effective communication with guests, team members, and other hotel departments. At Hyatt, the role of Assistant Executive Housekeeper is not only about maintaining cleanliness but also about promoting a positive environment that enhances both customer satisfaction and team morale. Hyatt associates operate in a dynamic, fast-paced setting where professionalism, dedication, and a service-oriented mindset are paramount. Individuals in this role have opportunities for career advancement, job enrichment, and contributing to a renowned brand with a commitment to quality. Compensation for this position ranges from $61,800 to $86,600, with final salary decisions based on experience and education. Hyatt is an equal opportunity employer that values diversity and inclusivity, ensuring all qualified candidates receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For individuals looking to advance their career in hotel management and contribute to a leading hospitality brand, this role offers a rewarding challenge with meaningful impact and growth potential.

• high energy and entrepreneurial spirit
• ability to provide exceptional customer service
• strong communication skills
• desire to satisfy the needs of others in a fast paced environment
• professional presentation skills
• ability to improve the bottom line
• must be proficient in Microsoft Word and Excel
• excellent organizational skills