Apply Now:Crown Point-Restaurant Manager in Charlotte,NC,USA | Hiring

Chili's Grill & Bar, founded in Dallas, Texas in 1975, has been a defining restaurant brand in the casual dining industry for decades. Known for its iconic menu featuring Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas, Chili's delivers a unique blend of high-quality food and vibrant hospitality. Its commitment to service, community involvement, and an engaging dining experience has established it as a beloved destination for guests seeking delicious meals coupled with warm, welcoming atmospheres. The brand thrives on its culture of fun, teamwork, and dedication to excellence, creating an environment where employees and guests alike feel valued and appreciated. Within this lively and customer-focused establishment, the Manager role is essential to the smooth operation and success of each restaurant location. Chili's Managers are wired for hospitality, embodying the spirit of connection with both team members and guests. This position requires an individual passionate about fostering a collaborative and positive workplace, where every team member is motivated to deliver exceptional service alongside operational excellence. Being a Chili's Manager means not only leading and inspiring a high-performance team but also driving top business results in a fast-paced environment while maintaining the fun and energetic culture the brand is known for. This role is suited for a dependable team player who excels at multitasking and thrives in dynamic settings. Chili's Managers are responsible for ensuring an outstanding guest experience at every touchpoint, from greeting new patrons to resolving any issues transparently and effectively. They serve as role models, holding team members accountable to the highest operational and quality standards while promoting open communication between the front line and management. Managers champion change and restaurant initiatives by influencing and motivating their teams with heart and mind. In addition to direct guest interaction, these leaders take charge of critical business functions such as controlling costs through established Chili’s systems, conducting quality line checks, and adhering strictly to food safety and handling procedures. They play a pivotal role in hiring, training, and developing team members to grow within the organization, fostering a culture where every employee feels empowered and valued. Managing guest engagement strategies inside the restaurant and within the local community helps amplify Chili's presence and reputation. Chili's asks its Managers to exemplify the brand’s Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. This mindset not only drives business success but also creates an engaging, respectful, and fun work environment where team members are recognized and rewarded for their contributions. The ideal candidate is someone who can manage operational responsibilities with a strong sense of accountability while maintaining the lively and inclusive culture that defines Chili's. This is a full-time management career path that offers the opportunity to grow professionally within a respected company celebrated for its hospitality and casual dining experience.

• High school diploma or equivalent
• Prior experience in restaurant or hospitality management preferred
• Strong leadership and motivational skills
• Excellent communication skills
• Ability to work in a fast-paced environment
• Dependable and team-oriented mindset
• Availability to work flexible hours including evenings and weekends