Apply Now in Sterling Heights,MI,USA:Public Area Attendant-Sterling

SpringHill Suites by Marriott - Auburn Hills - Orion is a distinguished hotel located in Lake Orion Charter Township, MI. This hotel is part of the Marriott International family, renowned globally for delivering exceptional hospitality and high standards of guest service. SpringHill Suites is a vibrant and modern hotel brand known for providing spacious suites and thoughtful amenities designed to cater to both business travelers and vacationing families. Driven by a culture of excellence and customer satisfaction, the hotel emphasizes cleanliness, comfort, and a welcoming ambiance to ensure every guest’s stay is memorable. The role available at SpringHill Suites by Marriott is that of a Public Area Attendant. This position is integral to maintaining the hotel's esteemed environment by ensuring that all public areas are clean, safe, and inviting to guests. The Public Area Attendant is responsible for upholding the highest standards of cleanliness and order throughout the hotel, including lobbies, hallways, public restrooms, and other guest-accessible areas. This job demands attention to detail, a commitment to quality, and the ability to perform physical tasks efficiently while minimizing noise disturbance to guests. As a Public Area Attendant, you will play a crucial role in creating a positive impression on guests, which directly influences guest satisfaction scores and the overall reputation of the hotel. Beyond cleaning duties, the role also involves excellent communication skills, as attendants are expected to interact courteously with guests, assist with any reasonable requests, and collaborate seamlessly with management and other team members. Flexibility in scheduling and a readiness to support the hotel's operations on varying shifts are essential aspects of this job. This position requires adherence to Marriott’s standards and operational procedures, including the proper handling of keys and cleaning equipment, understanding emergency protocols, and contributing actively to a safe and efficient working environment. Being a Public Area Attendant at SpringHill Suites means being part of a dynamic team that takes pride in delivering a consistent and welcoming guest experience. The hotel operates 24/7, making it essential for employees to adapt to shift changes and maintain professionalism at all times. Working in this role at SpringHill Suites by Marriott provides an opportunity to develop valuable skills in the hospitality industry while being part of a globally recognized brand. The position fosters a supportive work culture focused on teamwork, guest satisfaction, and personal responsibility. Employees are expected to maintain a clean and presentable appearance, including wearing a proper uniform and name tag, and to be proactive in understanding hotel operations and guest needs. Overall, the Public Area Attendant position offers a comprehensive entry into the hotel industry with chances for growth and development, aligned with Marriott's commitment to its employees and guests. This role is vital in ensuring that guests experience a clean, comfortable, and pleasant environment during their stay at SpringHill Suites by Marriott - Auburn Hills - Orion.

• Must be physically fit and able to bend, stoop, and lift
• Must be able to work independently with little supervision
• Must be able to work with industrial laundry equipment, cleaning equipment and chemicals
• Ability to follow hotel policies and procedures
• Must be flexible in schedule and willing to work various shifts
• Must report to work on time and in proper uniform
• Must have a valid driver’s license and proof of insurance if driving is required
• Must comply with all hotel safety rules and emergency procedures
• Must maintain a professional and courteous demeanor