ALQ-Housekeeper - $12 to $16 per HOUR

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and a leader in the outdoor hospitality industry. With over 500 locations spanning across the United States and Canada, KOA operates a blend of franchised and company-owned parks. Founded in 1962, KOA is driven by a mission to connect people to the outdoors and to each other. The company’s vision embraces core values such as being family-oriented, passionate, entrepreneurial, customer-focused, and innovative. These values are reflected throughout their service and operations, fostering a welcoming environment for guests seeking both relaxation and adventure in nature. KOA’s blend of outdoor recreational opportunities and hospitality makes it a unique leader in its sector. The role of Housekeeper at KOA is pivotal in supporting the housekeeping department to maintain the high cleanliness and comfort standards expected at their properties. Reporting directly to a designated supervisor and general manager, the Housekeeper’s primary responsibility is maintaining a clean, sanitary, and tidy environment throughout the campground, which includes private offices, public spaces such as the general store and restrooms, as well as accommodation units. The role demands not only technical skill in cleaning and maintenance but also a strong commitment to customer service, presenting a professional, friendly, and engaging demeanor to guests at all times. Housekeepers are tasked with managing the upkeep of housekeeping tools and equipment and collaborating with team members to meet and exceed brand standards in cleanliness and safety. The responsibilities of the Housekeeper extend beyond mere cleaning; they involve proactive measures to ensure guest satisfaction, such as inspecting work for quality, communicating maintenance needs, and replenishing amenities and supplies to improve the guest experience. Operational diligence is crucial, including signing in and out master room keys securely and following energy conservation practices. Housekeepers also assist in laundry duties, debris removal, and the sanitization of kitchens and bathrooms using industry-standard cleaning agents and protective gear to comply with health and safety regulations. Communication with supervisors and the guest services team is an ongoing requirement to promptly address any challenges or maintenance issues. Overall, KOA’s Housekeeper role is integral to delivering a clean and welcoming environment that aligns with the company’s mission and guest expectations, ensuring a memorable and pleasant outdoor hospitality experience for all visitors.

• Ability to stand for long periods of time
• Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly
• Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain
• Able to work inside and outdoors and in various climates
• Able to travel by automobile