Albany,NY,USA General Manager I-Albany,NY with $60.4k-$60.4k/Year Pay

HMSHost, a leading provider of food and beverage services in travel venues, operates a diverse portfolio of quick service restaurant (QSR) concepts at Albany International Airport, Colonie, NY. As a renowned company specializing in airport hospitality, HMSHost is committed to delivering excellent dining experiences to travelers and visitors. The company fosters a dynamic and inclusive workplace culture with a strong focus on employee engagement, professional development, and career advancement opportunities. HMSHost's establishments are known for their high standards of cleanliness, operational efficiency, and customer satisfaction. As part of a major international hospitality brand, HMSHost offers a wide range of benefits designed to support the health, financial security, and well-being of its team members. This includes health, dental, and vision insurance, generous paid time off including vacation and sick days, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, company-paid life insurance, tuition reimbursement, an employee assistance program, and a referral program. This ensures that employees are supported both professionally and personally while promoting a motivated, positive work environment. The General Manager I (GM I) position at HMSHost is a pivotal leadership role responsible for managing a single QSR restaurant or a small cluster of restaurant points-of-sale within Albany International Airport with sales typically up to $5 million annually. The GM oversees all aspects of restaurant operations to ensure the unit is clean, staffed, and operating efficiently and profitably. This position requires a highly skilled and experienced leader who exercises broad discretion and sound judgment in making leadership decisions that drive overall business success. The GM I is responsible for maintaining high operational, financial, and service standards, managing budgeting and profitability, and ensuring that all daily operational tasks, including opening and closing procedures, product availability, staff scheduling, and compliance with safety and sanitary regulations, are executed effectively. This role demands strong people management skills, as the GM I will recruit, coach, and develop restaurant staff while fostering an inclusive environment aligned with HMSHost’s diversity philosophy. The GM must ensure training programs are conducted for both new hires and ongoing employee development. Moreover, the GM I is expected to skillfully manage vendor relationships, supply chain logistics, and equipment maintenance to guarantee operational excellence. They will utilize technology systems including MIV, Crunch Time, and Kronos to analyze financial and operational reports and make data-driven decisions. The GM must also maintain brand standards and comply with landlord lease agreements and labor contracts. The position is classified as exempt under the Fair Labor Standards Act, reporting typically to a Director of Operations or area leader. Flexibility in working varied and rotating schedules is essential to oversee different shifts and busy periods. A successful candidate will demonstrate at least three years of restaurant P&L management experience, with a total of 5 to 7 years in the industry, preferably with exposure to QSR or similar restaurant types. Educational credit is available for graduates of Food Service Management or Culinary programs. The company promotes career growth opportunities and provides ongoing training to help leaders succeed in this role. HMSHost values equal employment opportunity and maintains a strict anti-discrimination policy. The company provides a workplace free from discrimination based on race, gender identity, sexual orientation, disability, veteran status, and other protected characteristics under federal, state, and local laws. HMSHost is an employer of choice committed to fostering a diverse and supportive environment for all employees.

• ability to manage a QSR restaurant or small cluster with sales up to $5 million
• demonstrated leadership and decision-making skills
• experience in hiring, coaching, and staff development
• knowledge and ability to monitor budgets and financial reports
• familiarity with relevant technology platforms
• ability to comply with health, safety, and sanitation regulations
• flexibility to work varied and rotating shifts including opening, busy, and closing hours
• commitment to uphold diversity and inclusion policies
• must be exempt under Fair Labor Standards Act
• ability to work independently and handle multiple priorities