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Dave & Buster's Inc. and Main Event Entertainment are leading companies in the restaurant and entertainment industry, renowned for combining dining with interactive entertainment to create unique, unforgettable experiences for guests. These brands operate under the same roof, providing a dynamic workplace characterized by high energy, engaging atmospheres, and continuous opportunities for career advancement. Both companies emphasize providing exceptional guest experiences through innovative entertainment options, excellent food service, and a welcoming environment that attracts diverse clientele. With a strong commitment to inclusion and equal opportunity, Dave & Buster's Inc. and Main Event Entertainment uphold values of teamwork, respect, and growth, fostering a vibrant culture for all employees. The Restaurant & Operations Manager role is a critical leadership position designed to oversee daily restaurant operations, manage a team, and drive strategic initiatives to maximize business results while enhancing guest satisfaction. This position offers an attractive compensation package, including a $7,500 sign-on bonus and an annual salary range from $58,000 to $68,000 USD. Candidates interested in this role will find a fast-paced, multitasking environment where their leadership skills directly influence both team success and customer delight. As the Restaurant & Operations Manager, you will be responsible for providing comprehensive leadership and supervision over daily activities within the restaurant and entertainment setting. Your focus will include ensuring operational excellence, managing labor and cost controls, and fostering a positive, engaging work atmosphere that inspires your team to exceed expectations. This role requires strong communication skills to motivate team members and create memorable guest experiences, maintaining the high standards synonymous with both brands. The ideal candidate is someone who thrives in a high-energy environment, enjoys multitasking, and is passionate about entertaining and delighting guests. You must be capable of handling significant responsibilities, such as overseeing up to 100K daily business volumes while maintaining a hands-on approach throughout the shift, which can involve substantial physical activity and extended hours averaging 50 hours per week. You will play a pivotal role in recruiting, coaching, and developing a guest service-focused team, ensuring that every interaction aligns with the company’s core values and its commitment to fun and excellence. This role not only demands operational expertise but also a true leadership mindset that embodies the company’s culture of fun and success. You will collaborate closely with other managers to achieve timely and high-quality outcomes, cultivating an environment where both employees and guests enjoy a memorable experience. If you are motivated by goals and eager to inspire others while working in a lively, sometimes noisy, environment with multiple distractions, this position offers an ideal platform to grow your career and influence a thriving entertainment business.

• 21+ years of age
• 2+ years of restaurant/hospitality experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• Ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions