Airport Customer Service Agent - $17 per HOUR

This respected airline company is known for providing efficient and courteous passenger services that ensure a smooth and enjoyable travel experience. As a company operating in the competitive air travel sector, it prioritizes safety, customer satisfaction, and operational efficiency. Committed to excellence, the airline has built a strong reputation by consistently delivering reliable services and maintaining a positive passenger experience. The company culture encourages teamwork, professionalism, and continuous learning among employees to meet the dynamic demands of the aviation industry. Being one of the major players in the airline industry, the organization values customer-centric staff who can contribute positively towards its brand image and operational goals. The position of Customer Service Agent is a crucial front-line role within the airline. This role is responsible for managing passengers' initial airport experience with utmost professionalism and attentiveness. The agent handles checking in and ticketing passengers, escorting them safely to and from aircraft, and efficiently resolving any customer complaints to ensure satisfaction. The position demands excellent communication skills and proficiency in computer systems used for managing flight information and customer data. This fast-paced role involves meeting time-sensitive operational schedules and requires candidates to stay composed and friendly in all circumstances. Customer Service Agents must present a professional image consistently as they actively represent the airline brand to all passengers. The role may also involve physically demanding tasks such as assisting with checked baggage and operating airport equipment like jetways. Flexibility to work various shifts including nights, weekends, and holidays is necessary. Overall, this position offers an engaging opportunity for individuals who thrive in dynamic environments and have a passion for delivering exceptional customer service in the airline industry.

• must be at least 18 years of age
• must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail
• ability to read, speak, and understand the English language
• ability to stand for long periods of time
• must possess good communication skills and a friendly, outgoing personality in person and via telephone
• possess entry-level computer skills
• occasionally lift bags or items weighing between 50 and 70 pounds
• pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
• must be able to work nights, weekends, and holidays