Airline Job in NYC,NY,USA | Hiring

Our client is a leading freight forwarding company based in Great Neck, NY, renowned for its commitment to streamlined logistics and comprehensive supply chain solutions. Specializing in freight forwarding services, the company prides itself on managing the intricacies involved in the transportation of goods and ensuring compliance with all regulatory requirements. Operating within a dynamic industry, the firm employs cutting-edge technology platforms such as CargoWise to enhance operational efficiency and customer satisfaction. With a reputation for excellence and continual growth, this freight forwarder offers a collaborative work environment and career advancement opportunities for dedicated professionals. This opportunity is a direct hire, full-time, and on-site position, offering a competitive salary commensurate with experience along with a comprehensive benefits package. The CHB Manager role is a critical leadership position tasked with overseeing all customs brokerage operations within the organization. The primary function requires the individual to perform all duties in strict adherence to government regulations, ensuring that all U.S. Customs related activities within the department are conducted accurately and efficiently. Beyond compliance, this role demands strong supervisory skills as it involves managing and mentoring a team of customs brokerage professionals. The CHB Manager is responsible for ensuring the department meets or exceeds standards related to filing entries, cargo dispatch, billing accuracy, and customer service. This role entails a deep understanding of the various facets of customs operations, including billing processes, Customs compliance mandates, Importer Security Filing (ISF), and applicable corporate Standard Operating Procedures (SOPs). The successful candidate will not only manage day-to-day customs operations but will also play a strategic role by troubleshooting complex operational and billing issues, making sound decisions under pressure, and prioritizing multiple tasks effectively. Additionally, they are tasked with delegating workloads responsibly within their team to maximize productivity and efficiency. In addition to internal management, the CHB Manager will serve as a key liaison by attending customer meetings, managing assigned customer relationships, and identifying opportunities to enhance service quality and expand business prospects. Conducting regular audits of team entries and billing processes to ensure compliance and training effectiveness is also a vital part of this role. Candidates will require excellent knowledge of U.S. Customs Brokerage, proven ability using computer systems such as CargoWise and MS Office products, and possession of a current CHB License. This challenging and rewarding position offers a salary range of $80,000 to $110,000 based on experience, reflecting the level of expertise expected. It is an excellent opportunity for a seasoned customs brokerage professional looking to elevate their career in a reputable and forward-thinking freight forwarding company. With a full benefits package included, the role promises stability, professional growth, and the chance to contribute to the company's operational excellence and customer satisfaction.

• Bachelor's degree or equivalent experience
• Minimum 3 years' experience in customs brokerage
• Valid CHB License
• Proficiency in CargoWise and MS Office
• Strong knowledge of US Customs regulations
• Experience in team management and leadership
• Excellent communication skills
• Ability to work full-time on-site in Great Neck, NY