$47.9k-$71.6k/Year #61-MANAGEMENT-$47900 To $71600 Per YEAR job in

The hiring company operates a network of quick-service restaurants located in Abilene, TX, including multiple key locations such as Hwy 351, Hwy 277, and Mockingbird. Known for delivering consistent, quality customer experiences, this establishment is part of a franchised business model that emphasizes strong operational guidelines, excellent guest service, and community involvement. The restaurants focus on maintaining high standards in food quality, cleanliness, and customer satisfaction while fostering a positive working climate for all employees. Dedicated to growth and excellence, the company supports its staff with ongoing training, performance feedback, and clear operational procedures. This position is for a Restaurant General Manager responsible for overseeing the entire operations of a quick-service restaurant within the Abilene area. This role encompasses a wide range of responsibilities, including managing financial performance, personnel, inventory, sales, and marketing. The General Manager will ensure the restaurant operates within established operational guidelines from both the restaurant owner and franchisor. This leadership position requires directing and making final decisions on important matters related to restaurant operations. The General Manager will implement PRIDE systems and routines in daily activities to optimize restaurant functioning. Key duties include staff management, training, and development of assistant managers and hourly employees through orientation and performance reviews. The General Manager will be accountable for scheduling to ensure proper staffing during high-sales periods. Managing the restaurant's profit and loss, controlling costs of goods sold (COGS), labor, and controllable expenses is paramount to achieving financial goals. The role also involves maintaining guest satisfaction by adhering to high standards for service, quality, value, and cleanliness. The General Manager will play a vital role in the community by working with local chambers of commerce and schools to boost restaurant sales. Handling customer complaints promptly is essential to maintain a positive customer experience. Collaboration with the district manager and regional leadership will help develop and achieve actionable game plans for the restaurant's success. This position requires someone with three to five years of restaurant management experience, preferably within the quick-service restaurant (QSR) industry. A high school diploma or equivalent is mandatory. The ideal candidate must be detail-oriented, able to multi-task in a fast-paced environment, and must demonstrate excellent customer service and employee relations skills. Physical stamina is necessary due to the demands of the job, including standing for long periods, lifting up to 50 pounds, and working in varying temperature conditions. Joining this team means taking on a pivotal role that balances operational control, staff leadership, financial performance, and customer satisfaction. The company values professionalism, positive attitudes, good manners, and a cooperative working environment. Individuals who are motivated to lead a busy, high-volume quick-service restaurant and who possess the requisite management skills and energy will find this role both challenging and rewarding.

• High school diploma or equivalent
• three to five years of restaurant management experience preferred
• preferred experience in quick-service restaurant industry
• proven track record in management of COGS and labor
• excellent customer service and employee relations skills
• detail oriented with capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment
• ability to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time
• ability to work in and out of different temperature ranges
• ability to stand for long periods of time
• ability to lift up to 50 pounds
• excellent customer service skills with good manners, proper personal hygiene, positive attitude and promptness