$21-$29/hr Front Desk Medical Receptionist / Care Coordinator job in

Interstate Therapy Solutions is a prominent part of the Confluent Health family, which specializes in physical and occupational therapy services across outpatient clinics and hospitals in the Los Angeles and Orange County areas. With a commitment to innovative career development and a supportive work environment, Interstate Therapy Solutions focuses on providing exceptional healthcare services through a network of 16 hospitals and outpatient clinics that include specialized Sports and Ortho facilities, as well as inpatient, Acute Rehab Unit (ARU), and Neonatal Intensive Care Unit (NICU) positions. This comprehensive presence positions Interstate Therapy Solutions as a key player in the physical therapy industry, constantly evolving to meet the needs of patients and healthcare professionals alike. The opportunity available is for a part-time Front Desk position within the Physical Therapy Department located in Santa Clarita, California. This role is pivotal in maintaining the smooth and efficient operation of the clinical environment, directly supporting the delivery of high-quality patient care. The Front Desk staff member serves as the first point of contact for patients, whether through telephone or in-person interactions. Responsibilities include greeting patients, managing appointment schedules, verifying insurance information, and assisting with documentation to ensure accuracy and compliance with healthcare protocols. The part-time schedule is designed for afternoon to early evening hours, either from 1 pm to 6 pm or 2 pm to 7 pm, five days a week. The pay range for this role is between $21 and $29 per hour, reflecting the value placed on experience and expertise in a healthcare setting. Interstate Therapy Solutions emphasizes a collaborative and supportive workplace, encouraging professional development and career advancement within the Confluent Health network. Benefits such as a 401K plan with a 4% match illustrate the company's commitment to the long-term wellbeing of its employees. Ideal candidates will have familiarity with healthcare administrative procedures, medical terminology, and insurance verification processes, though prior experience in a physical therapy department is desirable but not mandatory. The role requires strong organizational skills, attention to detail, and the ability to maintain patient confidentiality and a welcoming reception environment. Certification in AHA Basic Life Support (BLS) is a requirement, underscoring the clinical nature of the setting and the importance of patient safety.

• one year experience in healthcare physical therapy department is desirable but not required
• knowledge of medical terminology, procedures and diagnosis
• knowledge of computer and relevant software applications
• knowledge of general administrative and clerical procedures
• working knowledge of healthcare in a therapy department preferred
• working knowledge of healthcare insurance preferred
• AHA BLS required